🎯 Context
Vending machines are everywhere - schools, offices, malls, hospitals. They're supposed to be convenient, but behind every machine are hardworking operators and technicians who keep them running. The problem? They're working completely blind. Currently, operators (restocking people) and technicians (repair people) have no real-time visibility into what's happening inside their machines. They rely on manual checks, phone calls, and guesswork to do their jobs efficiently.
😤 The Problem
Imagine driving across town to restock a vending machine, only to find it's already full. This is daily reality for vending machine operators. Operators waste 2-3 hours visiting machines blindly, bringing wrong inventory, making multiple warehouse trips. Technicians get vague "machine broken" calls, arrive with entire toolkits for simple 5-minute fixes. Result? Empty machines lose sales, broken machines frustrate customers, and skilled workers spend time driving instead of working.
💡 The Solution
Munchkin transforms vending machines from "dumb" boxes into smart, communicating systems. The tablet-based app gives operators and technicians real-time insights into every machine's status, eliminating guesswork and wasted trips.
